Return and Refund Policy

Thank you for shopping at Fridgedoor. We appreciate your business and customer loyalty.  Below we have listed our return and refund policy guidelines.

Returns

You can cancel at any time prior to the proofs being approved and receive a full refund. Cancellation requests must be received in writing via email at custom@fridgedoormail.com. We are happy to set up your design, provide an online proof and make changes until the design meets your approval.  Once the order is approved it proceeds directly to production. By approving the proof you are accepting full financial responsibility for the entire order.  Orders cannot be canceled, refunded or returned after the proof is approved and the order is in production.

Refunds

You can cancel at any time prior to the proofs being approved by contacting us at custom@fridgedoormail.com. Refunds are not available after the proof is approved and the order has entered production.  

Any items that are damaged in transit, or are defective, are replaced at no cost. 

 


Need help? Call us at 617-770-7913 or custom@fridgedoormail.com.
We're located just outside Boston in Quincy MA.


Office hours are 9 AM to 5 PM ET, Monday - Friday

Return and Refund Policy | Privacy Policy
© Fridgedoor, Inc. 2019